Microsoft Cloud Solution Provider Program: What Should the Channel Do?

Two weeks ago, Microsoft unveiled its Cloud Solution Provider program, which will allow distributors, MSPs, VARs, and hosters to bill, provision, and manage Microsoft cloud services for their customers. They will also be able to package or bundle their own services and provide a single invoice for everything. The Microsoft services available will start with Office 365 and Windows Intune, then expand to include Microsoft Azure and Dynamics CRM Online.

On the one hand, this creates a very exciting opportunity for many in the Microsoft partner channel who been advocating for more customer control. On the other...

Are You Ready to Compete in the New World of Web Infrastructure?

The web hosting industry is evolving. Customers aren’t just looking for generic web hosting anymore. They are looking for specialized solutions that meet their specific needs. Parallels Plesk 12 re-invented its offers to enable infrastructure providers to sell servers as solutions and compete with the new breed of specialized service providers that are online today. Read on to learn more about solution offers and examine the sites of two partners who are reaping the benefits.

Launching a New Cloud Service? Follow These 6 Essential Tips to Make Sure Training Gets Handled Right

Your new service launch strategy is quite rightly focused on areas such as time-to-market and the actual operational release, but if you neglect to properly consider education as part of your planning, your roll-out strategy may be at risk.

When it comes to launching a new product or service, these best practices around education will set you up for success.

Posted on July 23, 2014 and filed under Tips & Tricks.

SMBs Drive Need for New Cloud Partnerships, Channels

A growing trend in SMB services is opening the cloud market to a wider base of vendors – and resellers like you should take notice.

While each small business is unique, their enormous cumulative impact can be tracked in a single direction – moving toward the cloud. This shift is causing a ripple effect for the technology companies that serve them.

According to data from the Small Business Administration, the 23 million American small businesses account for 54 percent of all sales, providing 55 percent of current jobs – and 66 percent of jobs created since the 1970s. Many of these SMBs conduct business online, head-to-head with large enterprises. With the cost of technology, advertising and operations, how can they compete?

Be Smart. Start Now to Get Your Share of the Office 365 Land Grab

Yesterday, at Microsoft’s Worldwide Partners Conference (WPC), they made a market-changing announcement with the unveiling of their new Microsoft Cloud Solution Provider program. This program expands the opportunity for Microsoft’s partners to resell Microsoft Office 365 as well as other cloud services, including Dynamics CRM Online, and eventually Azure. Great news! Whether you are a hoster, telco, distributor, or VAR, you will be able to stay at the center of the customer lifecycle with direct management of monthly or annual billing, provisioning, and technical support. Microsoft will provide APIs so you can directly integrate your systems.

But…there is a catch.